Description
Bridgecrest, part of DriveTime Family of Brands, is hiring for a collections/contact center role focused on collecting past-due auto loan payments, negotiating repayment plans, updating account records, and helping customers maintain their loans while meeting production, call time, and quality goals. The position requires adherence to Fair Debt Collection Practices Act guidelines, strong customer communication and negotiation skills, and at least 2+ years of relevant experience in collections, financial services, or phone-based customer-facing roles. Benefits include medical, dental, and vision coverage, retirement and insurance benefits, tuition reimbursement, wellness perks, and paid time off.
