Description
HELPLINE is hiring an On-Site Support Technician for a client in Lyon. The role provides Level 1 user support, troubleshoots technical incidents, handles and documents support requests, installs and configures workstations and software, prepares work environments, supports onboarding, and maintains IT assets. Candidates should have initial IT support or helpdesk experience, be comfortable with Windows and Microsoft 365, and enjoy user interaction. Benefits include employer-covered health insurance for 50%, public transport reimbursement, a meal voucher, training, and referral bonuses.
