Description
HELPLINE is hiring an Onsite Support Technician (H/F) for a permanent contract in Saint-Marcel-en-Bourgogne (71) to support a client account in the nuclear energy sector. The role handles requests and incidents, works at users’ workstations, provides technical assistance, and escalates cases when needed. Candidates should have higher education in IT, several years of onsite support experience, and knowledge of workstation hardware and software. Required technical skills include ticket management, Microsoft Office 365, Windows, collaboration tools, and ServiceNow. Benefits include health insurance, transport coverage, meal vouchers, a referral bonus, training, and internal mobility.
