Logistics Coordinator at U.S. Xpress

Location: Chattanooga, Tennessee
Type: Full-time
Posted: Jan 21, 2026

Description

This role involves facilitating the movement of loads by managing an outsourced network of transportation providers. Key responsibilities include negotiating rates, securing load coverage, building carrier relationships, ensuring timely delivery, and resolving issues between carriers and customers. The individual will also monitor carrier performance, utilize digital systems, and gather market information to optimize operations.

Required Skills

Network Management
Freight Tracking
Customer Service
Rate Negotiation
Load Coverage
Communication Skills
Trailer Management
Performance Monitoring
Market Analysis

Additional Information

Preferred Qualifications: Ability to negotiate rates and secure load coverage.
Experience in establishing and growing carrier networks through various methods like lead generation and cold calling.
Strong interpersonal skills to develop and maintain positive relationships with carriers, transporters, drivers, and other stakeholders.
Proficiency in utilizing digital and automated systems for carrier interaction.
Knowledge of trailer management practices, including balancing networks and maintaining accurate data.
Ability to monitor and assess carrier performance to ensure high-quality service standards.
Skill in expanding business growth using existing carrier networks and relationships.
Collaborative problem-solving abilities to address issues affecting carrier partners and customers.
Responsibility for managing and documenting communications with carriers within established systems.
Capacity to analyze and share market information regarding supply and demand dynamics and rate structures.
Attention to detail in reviewing carrier credentials against compliance and customer specifications.
Commitment to accurately monitoring, tracking, and tracing all freight movements.
Prioritization of service excellence for both carriers and customers.
Adaptability to continuous learning and engagement in organizational development activities.