Description
The Service Order Specialist is responsible for placing and reviewing service request orders, tools, PPE, and mis-shipments; processing CPQ quotes in EBS; communicating backordered parts; coordinating manufacturing and logistics; releasing deliveries; tracking shipments; and resolving customer and internal order issues. The role requires a bachelor’s degree in a relevant discipline, knowledge of quotation and order-entry fulfillment, familiarity with Microsoft Office and applications such as SharePoint, Oracle, and Smartsheet, strong communication and organizational skills, and fluency in American English.
