Description
The role provides 24/7/365 coverage in a global Command Center, managing shipment alerts, tracking shipments from origin to destination, verifying carrier compliance, entering shipment data, creating reports, and resolving issues with customers and transportation providers. It requires knowledge of air, road, and ocean transport; familiarity with tracking software and emergency-response protocols; strong communication and organizational skills; English fluency; and at least two years of logistics experience, ideally in air import/export, transcon, or customs.
