Description
The Loyalty Officer manages recognition and engagement of Elite members by delivering a high-quality stay experience across pre-arrival, arrival, and post-stay follow-up through GXP and CEC. The role partners with the Loyalty department, communicates Elite benefits, and supports guests and team members while following company policies and maintaining professional standards. A high school diploma or G.E.D. and at least two years of related work experience are preferred; no supervisory experience or license or certification is required.
