Description
The Loyalty Program Manager will develop and optimize the cross-brand Apo Cash Payback program for Atida Group’s e-commerce operations in Berlin. The role focuses on increasing customer engagement, retention, and lifetime value through program analysis, KPI evaluation, targeted campaigns, cross-functional collaboration, market benchmarking, and customer feedback. Candidates need a relevant degree, 3–5 years of loyalty, customer retention, or CRM experience, strong analytical and communication skills, CRM and web analytics experience, fluent German, and good English. The position is full-time and permanent, with hybrid work centered on the Berlin office and an annual gross salary of EUR 43,000–EUR 54,000.
