Description
Percepta is hiring an on-site Client Service Manager in Melbourne, Florida, to serve as the single point of contact for luxury vehicle clients and dealerships. The role handles inbound phone and email inquiries, resolves sales and service issues, documents cases in a CRM, coordinates with dealers and subject-matter experts, and uses client-satisfaction tools to reach resolution. It requires a high school diploma, 3–5 years of client-contact problem-resolution and client-service experience, and offers a starting hourly rate of $18.34 with incentives, a 40-hour weekly schedule, paid training, and health, dental, vision, and life insurance benefits.
