Description
The MACD Representative will provision and manage customer voice services in a hosted VoIP environment, including reviewing site surveys, performing gap analysis, configuring BroadWorks-based services, managing telephone number porting, monitoring implementation status, and documenting customer requests. The role is fully remote in the Philippines, requires an overnight Philippine-time schedule, and pays $4 USD per hour on an independent contract basis. Candidates need at least six months of technical support or help desk experience, basic voice, data, and networking knowledge, and the listed hardware and software requirements.
