Cresta is seeking a Machine Learning Engineer to build state-of-the-art ML systems using LLMs, RAG, and other AI techniques. The role involves designing and developing agentic AI workflows, evaluating model performance, and integrating AI-driven capabilities into Cresta’s platform. The ideal candidate will have a Master’s or Ph.D. in Computer Science, 5+ years of experience building and deploying ML models, and strong knowledge of ML frameworks and NLP libraries.
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contact center AISunnyvale, CA, US201-500
Cresta is the generative AI platform for customer experience, unifying human and AI agents to drive measurable business outcomes for the world's largest enterprises.
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