Description
Coinbase is hiring a Machine Learning Engineer for its CX Intelligence team within Enterprise Applications and Architecture to build AI-powered conversational systems for Help Center, chatbots, and agent workflows. The role focuses on designing and implementing a unified orchestration layer that coordinates vendor AI, internal multi-agent systems, and human participants, while building production-grade Python services, leading complex ML projects, establishing engineering best practices, mentoring engineers, and ensuring security, scalability, and performance in customer-facing support automation.
