Machine Learning Scientist at Intercom

Intercom's Machine Learning team is looking for a Machine Learning Scientist to define new ML features, research algorithms and technologies, and prototype solutions for their AI Customer Service platform. The role involves identifying opportunities for ML to create value, framing product problems, conducting exploratory data analysis, researching algorithms, and working with engineers to bring prototypes to production. The team is product-focused, works closely with Product and Design, and ships to beta quickly.