Description
Ensono is hiring a CICS Mainframe Support Associate to provide premium software support and services for mainframe z/OS customers, including CICS TS and related OEM products. The role handles customer service orders, problem resolution, software installation, upgrades, migrations, disaster recovery, and change control, with 24/7/365 support across multiple time zones. Candidates need a bachelor’s degree or equivalent experience, at least five years of zSeries experience, and strong CICS TS, SMP/E, and mainframe support knowledge. The standard schedule is 8 AM to 5 PM local time, with on-call, overtime, and scheduled weekend work required. The role may be performed remotely or from an Ensono office, and the stated base salary is $65,000 to $123,000 annually.
