Description
The Managed Services Analyst Calling supports healthcare suppliers by processing purchase orders through a custom software queue, calling suppliers to obtain order details, reconciling information, creating case notes, escalating issues, and maintaining transactional workflows. The role requires strong communication, customer support, Microsoft Office and Excel skills, attention to detail, and the ability to work US shifts. Candidates must be graduates with certificates and have 1–3 years of experience; a one-way drop cab facility is provided.
