Description
The Managed Services Engineering Associate provides IT support for multiple customers, including desktop and application support, server, network, firewall, storage, and security appliance maintenance and monitoring. The role also includes remote application and hardware support, customer network analysis, collaboration with field engineers, and mentoring of interns and related personnel. Qualifications include pursuing a two-year technology-related degree or combining education with relevant experience, a minimum 3.5 GPA, an outcome-focused mindset, strong prioritization, teamwork, and a professional attitude.
