Description
The Manager, Account Operations serves as the customer relationship owner and account operations leader for assigned transportation and logistics accounts. The role leads account management and account operations personnel, manages customer satisfaction and retention, resolves escalations, drives service and operational performance, and supports account growth and business planning. It requires at least five years of relevant experience, offers a base pay of $70,000–$79,000, and is scheduled Monday through Friday on the first shift in a 100% onsite setting.
