Description
Superloop is hiring a Base Management Manager/Assistant Manager to lead customer lifecycle strategies in Australia’s broadband industry. The role focuses on upselling and cross-selling, customer segmentation and retention, pricing and revenue optimisation, business-case evaluation, campaign planning, analytics, reporting, and cross-functional collaboration with Consumer Finance, business, and marketing teams. Candidates should have a relevant bachelor’s degree, CIMA/CA/ACCA qualification, and experience in base management, customer lifecycle management, product management, or a related telecommunications, banking, or similar industry; six to seven years of experience is preferred.
