Summary from listing
Optimum is hiring a Manager of Billing & Business Process Management to lead cross-functional governance and transformation initiatives that improve billing accuracy and the customer experience, strengthen billing-system access and change controls, reduce defects, and establish disciplined execution across the offer lifecycle. The role also supports the design, implementation, and ongoing operation of product catalogs within the company’s future-state architecture. Candidates need a bachelor’s degree in a relevant field, at least five years of experience in billing operations, customer experience, system implementations, or process improvement, and strong analytical, project management, communication, and collaboration skills. The position does not provide visa sponsorship.
