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Manager, Client Experience at infotrack-us

Department: One Legal

Compensation

$70,000 – $85,000/yr

Setup
Hybrid
Location
San Francisco, California
Type
Full-time
Level
lead/mgmt
Posted

Description

One Legal is hiring a Manager in Client Support to build and optimize front-line customer support teams, lead hourly specialists, coach and develop talent, manage KPIs and escalations, improve reporting and operational efficiency, and advocate for customer and employee experience. The role is hybrid in San Francisco, requires at least three days per week in the office, and offers an annual base salary of $70,000 to $85,000 plus a performance-based bonus.

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