Description
Roku is hiring a Manager, Client Operations to lead 8–10 Client Associates and own the operational performance of the campaign lifecycle from pre-sale through upsell and renewals. The role will define workflows, quality standards, SLAs, escalation paths, automation, and enablement processes while managing campaign delivery quality, cross-functional partnerships, performance reporting, and team development. It is a New York-only position with an estimated annual base salary of $135,600–$168,000 and offers health insurance, equity, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
