Description
Long View is hiring a Manager, Client Success for its Toronto branch to oversee a key projects service delivery team and ensure successful delivery for strategic enterprise clients. The role manages service delivery processes, forecasting, utilization, reporting, recruitment, onboarding, escalations, and client relationships while leading IT professional services across managed services, business transformation, security, and cloud adoption. Candidates need 15+ years of consulting or professional services experience, including 10 years in a managerial role with full financial accountability, plus expertise in IT delivery, ERP implementations, Agile, enterprise architecture, and large-budget management.
