Description
11:11 is hiring a Manager, Cloud Integrations to lead a team of Technical Support Representatives and manage cloud migration support across global platforms. The role owns customer migration support, escalation and ticketing processes, risk and incident mitigation, stakeholder communication, vendor collaboration, automation, KPI reporting, and the development of people and processes. It is a full-time position reporting to the Director, Service Operations and requires an associate degree in management or equivalent experience, at least two years of experience including two years in a managerial capacity, technical project management experience, and legal eligibility to work in the assigned country without visa sponsorship.
