Compensation
$94,779 – $153,876/yr
Collectors is seeking a Manager, Customer Experience to lead customer-facing service operations and event experiences for PCGS. The role involves overseeing Customer Care and Events, managing customer inquiries, order issue resolution, call center operations, and PCGS's presence at industry events. The manager will focus on achieving operational excellence, improving service processes, and fostering customer trust and loyalty.
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The Collectors Tech Blog covers the latest advances, programs and services being developed by the leader in collectibles authentication and grading.
Who they serve
Collectors says its employees serve collectors everywhere.