Description
OMNIA Partners is hiring a Manager, Customer Hierarchy & Operations in Franklin, Tennessee, to lead a Membership Operations team and manage the accuracy and governance of customer hierarchy data across systems. The role is approximately 60–70% team leadership and 30–40% hands-on operational and systems work, including partner relationship management, process improvement, Salesforce and MDM platform work, automation, SOP development, training, and resolution of membership operations requests. Candidates need a bachelor’s degree in a relevant field, 5–7 years of operations, business operations, or data management experience, working-manager experience, and experience with Salesforce, MDM or enterprise data governance systems, and work-management platforms.
