Description
The Doutor Finanças is hiring a Customer Lifecycle & Experience Manager to lead customer journey design, inbound and lifecycle strategy, cross-channel experience, CRM and marketing automation, data-driven personalization, and customer retention initiatives. The role requires substantial customer experience and lifecycle experience, preferably in B2C, financial services, or subscription models, along with marketing automation, AI, CRM, inbound, analytical, strategic, and stakeholder leadership capabilities. It is a permanent full-time hybrid contract based in Miraflores, Lisbon, with benefits including health and life insurance, meal allowance, training, and flexible working.
