Description
The OMS Account Manager serves as the primary contact for assigned customers, coordinating global origins and destinations, cross-functional teams, and AP operations offices to deliver OMS solutions and meet service commitments and KPIs. The role analyzes customer performance data, drives corrective actions, conducts customer meetings, provides training, maintains operational documentation, and supports improvement programs. Candidates need a bachelor’s degree or above, preferably in logistics, at least 2–3 years of relevant supply chain, logistics, freight forwarding, or account management experience, strong English and Chinese communication skills, and proficiency with Microsoft Office. OMS, order management systems, or supply chain visibility experience is advantageous.
