Description
HSBC is hiring a Manager, Customer Relationship Management (CRM) Analytics to support end-to-end execution of customer communication and fulfillment projects for its US International Wealth & Premier Banking business. The role partners with business stakeholders and the Global analytics Center Mexico Campaign Management team, manages communications calendars and campaign deliverables, supports quality control and governance, designs feasible campaign offers, and ensures tracking and performance analysis are used to assess return on investment and optimize future CRM communications. The position requires progressive analytics experience, a bachelor’s degree in a relevant field, strong quantitative and analytical skills, cloud and campaign-management experience, and strong knowledge of SAS and SQL.
