Summary from listing
HSBC is hiring a Manager, Customer Relationship Management (CRM) Analytics to support campaign execution, fulfillment, tracking, and analysis for its US International Wealth & Premier Banking business. The role partners with business stakeholders and the Global analytics Center Mexico Campaign Management team, manages communications calendars and campaign offers, applies quality control and governance, and uses CRM analytics to measure return on investment and optimize future communications. The position requires progressive analytics experience, a bachelor’s degree in a relevant field, strong quantitative and project-management skills, cloud and campaign-management experience, and strong SAS and SQL knowledge.
