Skip to main content

Manager, Customer Service Operations at Justworks

Compensation

$122,000 – $134,200/yr

Setup
Hybrid
Location
New York, New York
Type
Full-time
Posted

Description

Justworks is seeking an adaptable and curious leader with a passion for optimizing operational efficiency and delivering exceptional customer service. The role involves leading and managing projects and teams within Customer Onboarding, Customer Support, Customer Success, or International Support, driving operational excellence, owning key metrics, facilitating alignment and change across departments, and developing best practices. The successful candidate will thrive in dynamic environments, be metrics-driven, and a creative problem-solver with a strong track record of building and managing high-performing teams.

For job seekers

Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

Return to navigation