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Manager, Customer Success at hive.co

Department: Customer Experience

Language

Compensation

CA$100,000 – CA$146,000/yr

Setup
Remote - Canada
Type
Full-time
Level
lead/mgmt
Posted

Description

Hive is hiring a Manager of Customer Success to lead and scale its Customer Success team, drive retention and expansion across key accounts, build scalable playbooks, and champion automation and AI. The role also represents the customer voice internally, supports product adoption, collaborates with Product, Sales, Operations, and other teams, and represents Hive at industry events. It requires at least four years of relevant experience, including two years in leadership, and offers fully remote work in Canada, health and dental coverage, equity, flexible hours, and a live-experience stipend.

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