Description
NinjaOne is hiring a Manager of Customer Success to lead and develop a team of Account Managers while overseeing its largest customer relationships, renewals, cross-sell and up-sell opportunities, product adoption, retention, and customer escalations. The role requires 2–3 years of Account Manager or Customer Success Manager experience in B2B SaaS, direct people leadership experience, Salesforce experience, and strong analytical and communication skills. It is a full-time hybrid position based in Austin, Texas, with four days per week in the office, and includes medical, dental, vision, 401(k), and unlimited PTO benefits; visa sponsorship is not available.
