Description
Stellar Health is hiring a Customer Success Manager to own the end-to-end success strategy for an assigned book of business serving health plans, health systems, and other risk-bearing entities. The role leads client relationships, QBRs, customer health monitoring, complex problem resolution, renewals, expansions, and cross-functional initiatives while using analytics, Excel, and AI tools to demonstrate value and ROI. It requires at least six years of relevant experience, prior healthcare experience, expertise in value-based care, and the ability to independently manage senior stakeholders.
