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Manager, Customer Success Engineering at SonarSource

Department: GoToMarket

Setup
On-site
Location
Austin, Texas
Type
Full-time
Level
lead/mgmt
Posted

Description

Sonar is hiring a Manager, Customer Solutions Engineering to build and lead its Austin Customer Solutions Engineering hub. The role will recruit, onboard, and develop Customer Solutions Engineers; establish hub culture, workflows, and escalation processes; drive technical health, product adoption, and value realization for Mid-Market and Enterprise customers; coach the team; partner with Sales, Product, and Support; and represent Sonar with key customers and executives. The position requires at least 8 years of relevant customer-facing technical experience, including at least 3 years in people management, strong technical fluency in CI/CD, code quality, DevSecOps, and AI-assisted software development, and the ability to work in Austin or relocate there.

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