Manager, Customer Success Management at Alteryx

Compensation

$138,000 – $176,250/yr

Setup: Remote, Hybrid
Type: Full-time

Description

Alteryx is seeking a highly experienced and innovative Manager, Customer Success Management (CSM) to lead a team of Customer Success Managers. This role focuses on advising the team on building, maintaining, and leveraging customer relationships using Alteryx product knowledge and business consultation, particularly regarding Alteryx ONE adoption, customer retention, growth, and value realization. The manager will mentor team members, collaborate with sales leaders, guide individual relationship-building efforts, and drive team initiatives to ensure continuous success and growth.

Required Skills

Problem Solving
Innovation
Dreamer
High Performer
Expertise
Challenging Status Quo
Inclusivity
Commitment
Teamwork
Collaborative Culture

Additional Information

Required Previous Experiences: 3+ years of management experience.
4+ years of experience in technical implementations, sales engineering, or analytics consultant work.
Strategic CSM experience (3+ Years)
Preferred Qualifications: Experience managing a remote team is preferred.
Demonstrated ability to handle complex selling situations which may involve multiple departments and levels of the organization (Line of business, Executives, Information Technology, Procurement, etc.).
Demonstrated ability to mentor direct reports, co-workers, or peers through constructive feedback or learning plans.
Experience setting long-term goals and guiding projects, people and processes towards attainment.
Demonstrated problem solving skills and ability to show good judgment in decision making.
Demonstrated ability to work under the pressure of a constantly changing and rapidly evolving work environment and industry.
Ability to travel up to 25%

About Alteryx

Alteryx

data analytics17200 Laguna Canyon Road, Irvine, CA 926181001-5000

Alteryx is a data analytics platform that enables analysts and enterprises to prepare, integrate, and analyze data, automate workflows, and deliver insights faster across multiple data systems using machine learning and AI.

Open roles: 73
Founded: 2011

Customers and case studies

See customers and case studies