Description
MongoDB is hiring a Manager, Customer Success to build and lead its Customer Success program in Italy, Milan or Rome. The role combines recruiting, coaching, and developing individual-contributor Customer Success team members with analytical execution, customer retention and expansion initiatives, product adoption programs, and cross-functional executive communication. Candidates should have a bachelor's degree, 3–4 years of management experience, strong communication skills, fluency in Italian and English, and experience hiring and managing fast-growing teams; MongoDB and NoSQL experience is a plus. The position uses a hybrid work model.
