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Manager, Customer Success Manager at Stripe

Department: 1340 Customer Success ManagementEducation: education_required

Location
Atlanta, Georgia
Level
lead/mgmt
Posted

Description

Stripe is hiring a Manager to lead a team of Customer Success Managers focused on strategic, relationship-based enterprise accounts. The role involves recruiting and developing the team, building customer engagement and health strategies, coaching consultative success and sales skills, managing account planning and renewal forecasting, and partnering with executives and cross-functional teams. Candidates need 12+ years of customer-facing experience, 5 years of people management experience, payments or billing experience, and experience leading sales or account management in a high-growth technology environment.

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