Description
GitLab is hiring a Customer Success Manager to lead and develop a team of customer success managers, manage account health and renewals, establish CSM goals, coach and develop team members, manage staffing and resource assignments, improve processes and tools, and build senior-level customer and cross-functional relationships. The role requires software or technology sales, consulting, or customer success experience, team leadership, software adoption, and experience with software development, agile, or DevOps practices; cloud, container, security, and deployment knowledge is a plus. The role is remote and requires fluent German.
