Description
John Deere is hiring a Manager Customer Success - Strategic Accounts Group for a remote position in the United States. The role partners with strategic account managers to improve fleet performance, digital tool adoption, and aftermarket sales; provides consultative support, training, and best-practice guidance; leads customer success initiatives using data and customer insights; resolves customer issues; and coordinates dealers, field teams, and factory resources. The position requires customer-facing experience, construction equipment knowledge, digital and connected solutions proficiency, data and analytics skills, strong communication and relationship-management abilities, and willingness to travel up to 75%. A bachelor's degree or equivalent related experience is preferred, and visa sponsorship is not available.
