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Manager, Customer Success Team (Mid-Market) at Leap Tools

Department: Customer Success

Language

Compensation

CA$100,000 – CA$125,000/yr

Setup
Remote - Canada
Type
Full-time
Level
lead/mgmt
Posted

Summary from listing

Leap Tools is hiring a Customer Success Manager to lead a team of Customer Success Managers, grow and retain customers, improve revenue retention, support escalations, and partner with Product, Sales, and leadership. The role requires 5+ years of customer success, account management, or similar experience, strong leadership and communication skills, data analysis ability, and familiarity with Google Workspace and Salesforce. It is a remote-first position with an Ontario-based salary range of $100,000–$125,000 plus a quarterly bonus and other benefits.

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