Summary from listing
Advanced Energy is hiring a Manager of Customer Support to lead customer support operations across the Asia-Pacific, with a focus on multinational clients. The role oversees Sales Support and Customer Service teams, quote-to-order and order-to-cash processes, pre-sales support, order management, distributor enablement, CRM and ERP tool rollouts, service metrics, and continuous improvement. It requires 10+ years of experience in customer support, inside sales, or commercial operations, leadership of cross-functional teams, and expertise in ERP and CRM systems. The position is based in Singapore, requires global and domestic travel of up to 10%, and requires a bachelor’s degree in Business, Engineering, or a related field.
