Summary from listing
Perrigo is hiring a Manager, Global Field Service Operations to lead onsite IT support across offices, manufacturing facilities, and distribution centers worldwide. The role manages internal field-service teams and managed service providers, oversees ticket queues, escalations, SLAs, service quality, device and workplace technology support, and continuous improvement initiatives. It requires a bachelor's degree or equivalent experience, at least seven years of relevant IT operations or field-services experience, and at least three years of leadership experience. The position offers a flexible hybrid work environment with occasional domestic and international travel.
