Description
HighLevel is hiring a Customer Success Enablement Manager to own the enablement capability for its Implementation and Customer Success teams. The role will design and document processes, build training frameworks and curricula, lead onboarding and ramping, run live workshops, establish QA and coaching systems, develop a small enablement team, and partner with Product, Support, and Operations. It requires 7+ years of relevant experience, 3+ years leading enablement or small teams, a bachelor's degree or equivalent practical experience, and strong instructional design, facilitation, documentation, and analytical skills. The position is remote-first.
