Description
CDW is hiring a Managed Services Engineering Manager to lead a managed services engineering team, serve as product owner for assigned services, manage customer satisfaction and service-level agreements, oversee technical support and operational processes, manage resources and staff, and handle budgets and vendor relationships. The role requires a bachelor’s degree and five years of relevant experience or nine years of related consulting or IT services delivery experience, along with consulting leadership, ITIL, mainframe, and vendor-management experience. The stated pay range is $126,500 to $177,100, with a 20% annual bonus target and benefits available.
