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Manager, Field Service at ASM

Department: SU1.BU3.IntelEducation: education_required

Location
Chandler, Arizona
Level
lead/mgmt
Posted

Description

ASM is hiring a Manager, Field Service to lead critical service operations for key semiconductor customers, coordinate external escalations, serve as a multi-system subject-matter expert, guide technology qualifications and predictive-modeling initiatives, and improve uptime and cost of ownership. The role also leads safety, environmental, compliance, customer account strategy, and high-performing field-service teams while collaborating with customers and internal partners. Candidates need a bachelor’s, master’s, or PhD in a relevant technical discipline plus 16, 12, or 8 years of relevant experience respectively, semiconductor equipment service or field-support experience, escalation and SME experience, and 1–3 years of people-management or formal leadership experience.

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