Description
The Front Office Manager will ensure the Front Office operates efficiently according to Hyatt International Brand Standards, maintain hotel product and promotional knowledge, handle guest requests and complaints, support the Rooms Department budget, manage payroll and flexible staffing, delegate responsibilities, and develop employees. The role requires at least five years of work experience, managerial experience, strong computer skills, customer service and communication abilities, and Japanese and English proficiency. Benefits include social insurance, complimentary and discounted Hyatt accommodation worldwide after the probationary period, and e-learning and development programs.
