Description
Wynn Al Marjan Island is seeking a Manager - Guest Relations for its luxury integrated resort opening in the United Arab Emirates in Spring 2027. The role manages guest inquiries, service recovery, issue tracking, cross-department coordination, CRM documentation, VIP and repeat-guest relationships, reporting, team training, and Forbes Five-Star service standards. Candidates need a bachelor's degree in hospitality management or a related field, 5–7 years of luxury hospitality experience including at least 3 years in guest relations or front office, strong communication and coordination skills, CRM and hotel-management-system proficiency, and fluent English; Arabic is a plus.
