Description
Gartner is hiring an AskHR Tier 2 Operations Manager to lead the operational delivery of Tier 2 HR Shared Services support. The role manages a team responsible for complex HR inquiries, employee lifecycle transactions, Workday inbox activities, system testing, and data accuracy, while overseeing capacity planning, SLA performance, change management, process improvement, and team development. The position requires 3–5 years of Workday HCM experience and 5–7 years leading HR operations or production support teams, and offers competitive compensation, paid time off, medical insurance, parental leave, and other benefits in a hybrid work environment.
