Description
Amazon is hiring a Manager I, Operations for its Last Mile support function within the NOC. The role leads operations management for the Driver support workstream across North America and Europe, manages a team of 30+ associates, coordinates with partner teams, improves reporting and operational processes, manages goals and shift planning, and drives performance, coaching, and exception resolution. The position requires at least one year of Amazon employee and performance management experience, strong analytical and communication skills, Excel expertise, and knowledge of SQL is an advantage; it operates on a five-day work week with variable shift patterns.
