Description
Infinite Campus is hiring an IT Service Desk Manager to oversee and lead the IT Service Desk team, manage technicians, handle escalated technical issues, maintain service-level performance, and improve processes through automation. The role requires an information technology or computer science degree, at least five years of IT Service Desk management experience, strong leadership and troubleshooting skills, and familiarity with Microsoft Windows, macOS, Microsoft 365, Jira, and Confluence. The position is 100% onsite and offers a target salary of 115,000.00 plus medical, dental, vision, retirement, paid time off, and other benefits.
